PART 1: Photographs

TOEIC Listening Part 1 là nội dung nhìn tranh và miêu tả. Phần này gồm 6 bức tranh, mỗi bức tranh sẽ có 4 câu mô tả không được in trong đề. Nhiệm vụ của các bạn là nghe và chọn đáp án mô tả đúng bức tranh nhất.

PART 2: Question and Response

Questions 32 through 34 refer to the following conversation.

Questions 35 through 37 refer to the following conversation.

Questions 38 through 40 refer to the following conversation.

Questions 41 through 43 refer to the following conversation.

Questions 44 through 46 refer to the following conversation.

Questions 47 through 49 refer to the following conversation.

Questions 50 through 52refer to the following conversation.

Questions 53 through 55 refer to the following conversation.

Questions 56 through 58 refer to the following conversation.

Questions 59 through 61 refer to the following conversation.

Questions 62 through 64 refer to the following conversation.

Questions 65 through 67 refer to the following conversation.

Questions 68 through 70 refer to the following conversation.

Questions 71 through 73 refer to the following telephone message.

Questions 74 through 76 refer to the following announcement.

Questions 77 through 79 refer to the following news report.

Questions 80 through 82 refer to the following telephone message.

Questions 83 through 85 refer to the following telephone message.

Questions 86 through 88 refer to the following excerpt from the meeting.

Questions 89 through 91 refer to the following excerpt from the meeting.

Questions 92 through 94 refer to the following telephone message.

Questions 95 through 97 refer to the following announcement and map.

Questions 98 through 100 refer to the following talk and checklist.

PART 5: Incomplete Sentences

Questions 131-134 refer to the following instructions.

Thank you for purchasing the Mercroft 6-Shelf Bookcase. Please follow the instructions and diagrams provided in this manual to construct the product. The shipping box—131—as an ideal work surface for this process.
Save all packing materials until the bookshelf is complete to avoid accidentally discarding smaller parts. Prior to—132—, use the parts and hardware lists to identify and separate each of the pieces included.
Do not fully tighten all bolts until all parts are in place. Failure to follow these instructions may —133— the bolts to become misaligned. If using power tools while putting the product together, please take caution. —134—.

Questions 135-138 refer to the following letter.

Mr. Louis Hawkes Wilhelm Art Gallery 1006 Deerhurst Drive Huntsville, ON P1H 1P5
Dear Mr. Hawkes,
Following our brief discussion last week, I wanted to offer you a more —135— description of my work.
I feel that two recent pieces of mine would suit your upcoming “Local Arts & Nature” exhibition perfectly. They are large, but —136— of them are fairly easy to transport and install. One is a landscape painting of nearby Gull Lake, and the other is a sculpture depicting a pair of local birds. —137—.
Please consider my proposal. I would be very grateful for the —138— to show my work to art lovers and local residents.
Best regards,
Lisa Yeoman

Questions 139-142 refer to the following e-mail.

Date: October 25 Subject: Order #6622
Dear Ms. Underhill,
We appreciate your choosing Rybeck’s for your home furnishing needs. Unfortunately, when you
–139—your order, our Web site was being updated. —140—. In particular, the cushions that you wish to purchase are actually not currently in stock. —141—, we do have a similar set of cushions available.
They are the same design and price as the ones you ordered, but a slightly different shade.
I have attached a picture of these items, if you are happy with their —142—, they can be shipped to you immediately.
I look forward to receiving your reply.
Kevin Chalmers Rybeck’s Home Furnishings

Questions 143-146 refer to the following e-mail.

Re: Additional section added
Dear all,
Because our Introduction to Spanish for Professionals class at 10:00 A.M. on Saturday mornings has grown so —143—, we have decided to add a second section of it to our schedule for the upcoming semester. The new class —-144— on the same day and time, but across the hall in room 224.
145—. If you later become unable to attend, please cancel your —146— at least 12 hours in advance to make room for other interested students.
Delia Wang
Extension Coordinator, State Central University

Questions 147-148 refer to the following advertisement.

Pick of the Week

Are you moving out of your parents’ home for the first time to work or study and worried about what you’ll eat? Well, don’t just rely on expensive takeout food or the boring university cafeteria. Instead, learn how to make healthy and nutritious meals for yourself! Celebrity chef Alexandra Maldini—star of television’s Cooking the Italian Way— has just released her latest edition of The Young Person’s Guide to Eating Well. With recipes ranging from simple five-minute snacks to main courses that will impress your friends, everyone will find something to love in Maldini’s book. You can grab a copy of it, or her other books, at any Written World Bookstore branch.

Questions 149-150 refer to the following e-mail.

To: All staff <>

From: Marion Jessqp <>

Subject: Quickly reminder

Date: February 1
Hello everyone,

Please remember to follow the standard procedure when requesting new office supplies. It allows us to keep track of how much we consume on a regular basis. As a reminder to all employees, be sure to fill in a detailed requisition form before you make a request. Forms must list the items you wish to buy, including their quantities and prices. They must also be signed by a departmental supervisor and by me. Purchases made without an official form will not be reimbursed.

Thank you,

Marion Jessop

Purchasing manager

Questions 151-152 refer to the following text messages.

Nicky Candela                                                                     11.01 A M.

Jacob, there have been some changes. Could you stop for some supplies on your way to work?

Jacob Brosky                                                                       11:04 A.M.

Oh, sure thing. But I thought that we got everything yesterday.

Nicky Candela                                                                     11:07 A.M.

I just got a call from Ms. Arden’s wedding planner. She wants to add 40 cupcakes to her order. I’ve already put them in the oven, but we’re all out of decorative silver beads. Also, we need more yellow icing to mix the right colors.

Jacob Brosky                                                                        11:08 A.M.

OK, so we need at least two bags of silver beads and four tubes of yellow icing, I’m guessing.

Nicky Candela                                                                      11:10 A.M.

Exactly. We’ll finish that this morning and then begin work on the food items for Mr. and Mrs. Morton’s anniversary party.

Questions 153-154 refer to the following ticket.

Seafoam Park

Admit one adult (age 18-65)

PAID : $34.00

Our park opens at 7 A.M., every day of the week.

Guests may stay in the park until 9 P.M. on


and 8 P.M. on weekends.

Parking is free for visitors.



This voucher can be used at Seaview Restaurant

10 percent off any lunch special

This coupon is valid until July 15.

Questions 155-157 refer to the following notice.

Notice for Aston Towers Residents

This apartment building is nearly 30 years old, and it has been quite some time since it underwent major improvements. Moreover, the Residents’ Association has been asking management to upgrade the apartments for several months now, and we agree that the time has come to make these changes. However, this may lead to some disturbances for a short time.

The renovations are planned to take place over three stages:

  • Stage One, April 18 to May 11: Renovating the exterior of the building
  • Stage Two, May 13 to June 24: Improving the interior corridors
  • Stage Three, June 30 to September 1: Necessary improvements to individual units

The first two stages will generate a certain amount of construction noise during the day, between the hours of 10 A.M. and 4 P.M. For the repairs to individual units, we will be in touch with you shortly to determine the necessary work and arrange dates for repairpersons to visit your unit.

Thank you for your understanding and cooperation.

Aston Towers Management

Questions 158-161 refer to the following article.

Bluecoats Look to a Brighter Future

Last night the management of the Kansas City Bluecoats finally made the long-expected announcement that the team will be moving into a new stadium in a suburb just within the city limits of Kansas City. — [1] —.

The Bluecoats were one of the top teams in American football two decades ago, winning the national championship once and making it to the final game on another occasion. — [2] —. But recent years have been more difficult, with disappointing placements in the league and a fan base that has been attracted to other more successful sports teams in the region.

Moving will allow for cheaper ticket prices, more parking spaces, and easier access from other areas. — [3] —. As for the team, it will get to train using state-of-the-art facilities. Work will begin on the currently unnamed new stadium this month and is expected to be finished within two years.

Kansas City mayor Lester Hickman celebrated the team’s move, saying, “This is great news for the team, and we look forward to helping the Bluecoats rise back up to their previous levels of success.”


Questions 162-165 refer to the following online chat discussion.

Gina Adenan    [10:09 A.M.]       I just got word from the boss. A manufacturing problem discovered at our Maryland factory will lead to an immediate recall of all T-20 and T-21 model toasters our company sold in the past year.

Hal Anderson    [10:12 A.M.]       I heard about that issue earlier this morning. A recall is going to be a huge undertaking. We’ll have to post a notice in some major newspapers.

Oliver Lee          [10:14 A.M.]       That’s right. And we’ll also have to put the same information on our Web site.

Hal Anderson     [10:16 A.M.]        That would be the best way to reach our customers abroad. Katie, can you draft an announcement if l forward you all of the details?

Katie Ford          [10:19 A.M.]       Of course. I’ll put it together as quickly as I can and get a list of press contacts from marketing.

Gina Adenan       [10:22 A.M.]       Thanks, Katie. Oliver, as you are running the call center, you’ll need to train your staff to handle inquiries regarding the recall. There will be a lot of calls from the public, I’m sure.

Oliver Le             [10:25 A.M.]       I’ll get right on it. We dealt with a similar issue three years ago, so I know what needs to be done.

Gina Adenan       [10:28 A.M.]      Okay, thanks everyone. It sounds like we should be able to handle everything.


Questions 166-168 refer to the following Web page.

Home Tours Gallery Contact Us

At Visit Indonesia, we offer a variety of tours to suit everyone visiting our beautiful country. — [1] —. You can enjoy Indonesia’s natural beauty, experience the bustle of cities, or relax on outings to our ancient sites—all at the most reasonable prices around. Some of our most popular tours are described below, and you may click on “more” to view a full listing of tours offered.

Hiking in Sumatra

Sumatra is an amazing place with magnificent volcanoes, exciting wildlife, and beautiful scenery. Our trip will start in the hub city of Medan, and from there we’ll trek to an orangutan sanctuary in Bukit Lawang. We’ll spend a night camping in the jungle before ending the trip with a journey to the top of the Sibayak volcano. — [2] —.

Experience Java

Java is one of the smallest of Indonesia’s main islands, but it packs a lot in—and not just in the famous capital of Jakarta. — [3] —. We’ll travel through the mountainous landscape of central Java before making our way to Yogyakarta, a town containing the world’s largest complex of temples, dating back hundreds of years.

The Beaches of Bali

Bali is famous for its beaches, and we will pick you up from the city of Denpasar and take you straight to the south of the island. There, you can participate in snorkeling and scuba diving! We also run day trips inland to see the rice paddies, lakes, and other attractions of the region. — [4] —.


Questions 169-171 refer to the following memo.


To: All maintenance staff

From: Janice Lai, Supervisor

Subject: Daily report submissions

Date: December 16

I realize you all have demanding schedules, and we appreciate your hard work. But you must comply with the policies regarding the completion of your daily reports in a timely manner. Let me remind you that all report information must be fully entered by the end of each work day for the hours that you spent on maintenance tasks. In November, I received several time sheets more than two weeks late, and I still have some that have yet to be provided.


Additionally, for those reports that were submitted on time, I noticed that many were missing important details. Remember that these reports are used not only to track the number of maintenance tasks, but also to determine how efficient we were at completing them.

In order to address this issue, a new policy will go into effect next month. I will be checking your reports weekly to ensure they are complete and posted on time on the company Web site. If there are any problems, I will follow up on them with you in person.

I appreciate all of your cooperation in this and hope that these issues cease to continue from now on.

Questions 172-175 refer to the following article.

Thoughts on Sharing Economy

By Adriana Solo

In recent years, mobile applications and Web sites have made it easier and cheaper for people to do things like get a ride, find a place to stay, or arrange a babysitter. Referred to as “the sharing economy,” this new Internet-dependent system brings more wage-earning opportunities to a wider range of people. However, as the practice of purchasing services from individual people rather than conventional businesses grows in popularity, some municipalities have opted to regulate it, or even ban it outright.

Ghorinburg, for instance, has emerged as a strong opponent of the sharing economy and the local government has prohibited residents from participating in it. Mayor of the city, Robert Smollet, who became mayor last year in a landslide victory, says that its advantages are not as great as they seem on the surface. “When you can hire someone to work on a freelance basis for a lower rate, why bother going to a company that will charge much more? Ultimately, the sharing economy can cause businesses to close and the people who work for them to lose their jobs.”

Ghorinburg does not stand alone, as other municipalities across the nation are following suit. In smaller cities, like Browenville, Marog, and Quentintown, where local businesses play a vital role in the growth of the economy, restrictions have likewise been adopted. Only time will tell whether attitudes remain this way, as technology is certain to spread to even more aspects of our lives.

Questions 176-180 refer to the following advertisement and form.

Bulk Land Supermarket

Make your weekly grocery shopping much quicker and easier by signing up today with Bulk Land Supermarket! We operate differently from other grocery stores. Unlike most supermarkets, we have no actual retail outlets. You can simply browse through our online shop from the comfort of your home. After you place your order, we deliver it right to your door.

We also encourage our customers to buy in bulk. By purchasing large quantities of products, you can save up to half off each item. To start browsing our wide range of groceries, go to www. Choose your ideal delivery time, and everything is done!

This month, we’re offering a number of special deals. To begin with, if you book a delivery before November 15, we’ll give you a voucher for 5 percent off your next purchase. In addition, we offer free shipping on all orders over $100. Finally, all customers who sign up this month and order a 5 kilogram bag of rice will be provided a free storage bin that will keep your grains fresh and dry.

Bulk Land Supermarket Online Order Form

Name: Alexander Johnson

Address: 2235 West Grovers Avenue, Phoenix, AZ 85007

Customer account number: 054489

Points accumulated: 2,300

Order date: November 11

Product Number Product Name Price
P889 Whole wheat pasta, 5kg $18
R426 Rice, 3kg $22
T114 Canned chick peas, pack of 12 $15
T526 Canned chopped tomatoes, pack of 12 $11.50
B496 Chunky organic peanut butter, pack of 6 $21.50
Total $88

When would you like your order delivered? Please indicate the date and time below. If we cannot deliver on your selected date and time, we will contact you as soon as possible to arrange an alternative time.

Around 10 A.M. on Thursday, November 13


Questions 181-185 refer to the following letter and email.

March 23

Brittany Cosmetics

Carla Danbury

3411 Appleton Way

Portland, OR 97035

Dear Ms. Danbury,

It is that time of year to prepare for the 15th Annual Organic Beauty Product Fair! This year, the event will be held at the Seacrest Convention Center in Seattle from July 8 to 10.

As your company was a vendor during last year’s event in Denver, we would like to offer you a 15 percent discount on booth and equipment rentals for this year’s fair. For your convenience, I have enclosed a complete schedule of events, and included an application form containing information on pricing. A hotel is attached to the convention center, and all companies with booths at the fair are eligible to reserve rooms at a reduced rate of $120 per night. Please contact us if you want to make a booking.

In addition, free Wi-Fi is offered throughout the center, so you will have access to the Internet from your booth.

The applications and complete payment are due by May 15. You can remit payment by cash, check, or bank transfer. If you have any questions or require any further information, please send an e-mail to

Sincerely yours,

Todd Banks

Corporate Event Planner


TO:                      Todd Banks <>

FROM :              Carla Danbury <>

SUBJECT:        Trade Fair

DATE:                March 25

Dear Mr. Banks,

Thank you for the letter. We would like to be involved in the trade fair again this year, as we received a lot of product orders during the last event. I mailed you our application this morning along with a check to pay for our fees. Please send me a receipt by e-mail once the check has been deposited.

Also, I am interested in booking some hotel rooms for my staff and me. We will need three rooms for the duration of the trade fair. Please let me know if there is anything I have to do to secure the rooms. For instance, do I need to pay the full amount up front or can I leave a deposit?

Thanks for your assistance, and we look forward to taking part in another successful event.


Carla Danbury

Owner, Brittany Cosmetics

Questions 186-190 refer to the following advertisement, e-mail, and comment card.

Port Royal Cruises!

An unforgettable adventure in historic Jamaica!

Have the adventure of a lifetime by taking a cruise on an incredible replica of an actual pirate ship! Departing on Mondays, Wednesdays, and Fridays from beautiful Port Royal, Jamaica, the H.M.S. Lady Blackbeard travels to numerous sites of interest! Featuring gourmet meals and beverages, the ship has a dining room, lounge, bar, and cafe. And the itinerary also includes a deck party with a buffet meal created by popular chef, Elijah Bolt. The vessel can accommodate up to 110 passengers, and rooms are equipped with private bathroom facilities and televisions. Tickets are just $450 per person for a two-night cruise, including three daily meals. The ship is also available for lease for corporate or private functions. To inquire about trip details or to view images of the ship and its facilities, visit

TO:                Evan Baughman <>

FROM:          Rayleen Webb <>

SUBJECT:    Re: Post-conference activity

DATE:           April 30


I checked the Port Royal Cruises Web site you mentioned. I agree that it would be a fun activity for those of us from the company attending the conference in Jamaica in June. I contacted the company to find out about renting the ship, and the cost is $7,500 per day including meals, staff, accommodation, and tours. So, a two-day rental would fall within our budget. We could depart on Friday and be back in Port Royal on Sunday morning, in time for our return flights to Edmonton in the afternoon.

If needed, the ship has audiovisual equipment we can use, and Internet access is available. It also has a paid laundry service, and the cruise line’s bus can pick us up at the Mont Drake Resort where the conference is taking place.

I’ll proceed with the booking once you give me your consent.


Port Royal Cruises

Your comments are very important to us…

Please take a few moments to comment on your trip with Port Royal Cruises! The feedback we collect will be used to improve services and facilities. Your details will not be shared with any third party. After completing this card, please visit the reception desk on the ship or our administrative office to hand it in.

  1. How did you learn about Port Royal Cruises?

It was recommended to me by a colleague.

  1. Would you recommend a cruise with us to your friends?

Yes, as well as companies hosting events.

  1. What were the best aspects of your trip?

Great onboard facilities, helpful staff, fun sites, excellent gourmet menu from Elijah Bolt, and comfortable lounge.

  1. How could your trip have been better?

The laundry service could have been better. Some of my clothes came back wrinkled. Also, the shuttle bus could have been less crowded.

  1. Would you like to receive regular e-mail newsletters from Port Royal Cruises?  YES __ NO_X_

NAME: Rayleen Webb

DATE OF TOUR: June 26-27


Questions 191-195 refer to the following list, Web page, and e mail.

FILMOGRAPHY: Henry Spencer, actor

Run for your Life, role of marathoner Dale Warren

Directed by Aaron Marks

Some Prefer the Breeze, role of doctor Richie Dean, nominated for SPG Award for best supporting actor

Directed by Larry Loden

Therein Lies the Truth, role of lawyer Abner Cole, nominated for SPG Award for lead actor and won International Screen Award for lead actor

Directed by Greg Steinfeld

Show me the Way, role of scientist Ellis Charleston, won International Screen Award for lead actor Directed by Greg Steinfeld

Bandits of Time, role of astronaut Hal Lourdes, won Sci-Fi Award for best supporting actor Directed by Jerry Bradbury


Join Korinna McKay every Wednesday evening at 5 P.M. for Screen Action, a radio program featuring news and interviews about the movie industry on Slick Radio 93.9 FM.

This week on June 7, Korinna welcomes Cheri Oakland to the studio, who will discuss her most recent work, Bandits of Time II. A follow-up to the incredibly successful Bandits of Time released two summers ago, it includes all the cast members from the first movie. Ms. Oakland will tell us about the film and her experience while directing the production. After the interview with Ms. Oakland, actress Cecily Monroe, who returns as the character Sylvia Slade in Bandits of Time II, will also join us to discuss the movie. Dial 1-800-555-3944 at the end of the program if you have a question about the movie that you would like to ask our guests. And if you miss this week’s show, catch it later by clicking on the “SHOW RECORDINGS” tab after the airdate.

TO: Bob Voorhies <>

FROM: Marnie Hefner <>

SUBJECT: Screen Action: June 7 program

ATTACHMENT: Release form

DATE: June 8

Dear Mr. Voorhies,

Thank you for calling in to our June 7 program. Your question and comments were very much appreciated by Ms. McKay and our guests.

As you may be aware, Screen Action records all programs and posts them on our site for the convenience of listeners. Regulations require us to seek the permission of anyone speaking on the program before we do this, so attached you will find a release form that we kindly ask you to sign and return to us.

Once again, we are appreciative of loyal listeners like yourself.


Marnie Hefner,

producer Screen Action

Sreen Action

Questions 196-200 refer to the following article, e-mail, and form.

Health Note                                                                                                                                                      March

The Truth About Supplements? (continued from page 19)

So, ideally, maintaining a varied diet is enough to satisfy the nutritional requirements of adults aged 65 and older. However, some seniors may find this difficult to do, as they lack time and find preparing nutritious meals to be too challenging. In such cases, many doctors agree that taking vitamins and other supplements may be helpful. Even so, physicians believe that these supplements should be carefully regulated so as not to cause unintended harm. According to a controlled study1 by the Research Institute for Aging, some vitamins and minerals can be toxic when ingested in large amounts. For this reason, getting the advice of a trusted and qualified physician before beginning a vitamin regimen is recommended.

1Health Note was granted advance access to the study, which will soon be available for publication.

*For permission to reprint this article, please write to Charges apply for publication of the complete article or 500 words or more. Excerpts with fewer words can be reprinted for free, but must be attributed to Health Note.

To: Ernst Hopson

From: Gayle Brenner

Subject: Permission to reprint

Date: April 12

Attachment: Reprint request form

Dear Mr. Hopson,

We received your e-mail inquiring about reprinting an article excerpt from’ the March issue of Health Note. I am providing you with a form, which must be filled out completely and sent back to us. Essentially, you will be asked to cite which parts of the article you would like to reprint in your magazine and state the purpose of your request.

You may return the completed document to us by e-mail. Requests made before the 15th of the month will receive a response by the end of that month. And requests made after that date will receive a response at the beginning of the following month. Approval for reprinting is given by the magazine on a case-to-case basis.

Thank you, and we hope to hear from you soon.


Gayle Brenner


Date: April 27

Name of Applicant: Ernst Hopson

Address: 1219 Lee Gardens, Arlington, VA 22201

E-mail address:

Telephone No.: 555-4189

Name of Magazine: Psychology Guide

(Please provide a link if your magazine is an online publication.)

Link: Not operational

Title of Article: “The Truth About Supplements?”

Publication the article appeared in: Health Note

Issue: March

Which parts of the article do you wish to reprint in your magazine?

I would like to print a portion of the article (200 words) found in the second paragraph of page 5.

What is your purpose for reprinting the article?

Psychology Guide will be devoting an entire upcoming issue to the mental health of seniors. Your article mentioned various supplements that help with alertness, and we would like to reprint that paragraph as a short article in the issue.

If my application is approved, I will give appropriate credit to Health Note.

_x_I agree to the above.